pløje – modern design en branding expert

Terms & Conditions

These terms and conditions of sale are binding. The client is deemed to have read and fully agree to them. The client is the party placing the order, and the supplier is the party accepting the order. Any deviation from these terms and conditions of sale can only be made in writing and with the approval of both parties. Any amendments or additions to these terms and conditions are made in consultation between both parties.

Intellectual property

Button

Unless otherwise agreed (see also the next point "Copyright"), the delivered designs, in whatever form, remain the property of PLØJE and may not be reused, modified, reworked, or distributed in any modified form without our prior written permission. Doing so will automatically constitute unfair competition or counterfeiting. Unless otherwise agreed, the client may not demand delivery of the work before or after delivery.

For some assignments, copyrights are granted to the client. In that case, this is stated on the invoice, and the following agreements apply: the usage rights apply only in Belgium; they are valid for a maximum of one year from the first printing of the designed publication and only for the application or medium for which our design was created; the usage rights are non-exclusive. Unless explicitly agreed otherwise, the division is always as follows: 60% copyright, 40% work performance.
In this the case for graphic and product design alike.

Copyright

Unless explicitly agreed otherwise in the quote, PLØJE never licenses software or fonts for end users other than ourselves. We also never forward font or software files to our clients.

Software

Two rounds of corrections are included as standard in every design. Additional rounds of corrections are performed at an hourly rate, in addition to the quote. Author's corrections are always performed at an hourly rate, in addition to the quote. Corrections are delivered per email detailed instructions. Additional communication for a more detailed explanation of the corrections can be made verbally or by telephone. Only verbal or telephone corrections are at the client's risk. Delays in the agreed-upon deadlines caused by additional rounds of corrections are under no circumstances the supplier's responsibility.

Corrections

Proofs and prototypes not included in the quote will be charged. Changes must be communicated in writing. The supplier undertakes to execute these correctly and to submit a new proof for approval. Delays resulting from changes to the initial order are under no circumstances the supplier's responsibility. After the proof for printing or prototypes has been submitted, the supplier is released from all responsibility during or after printing. The proof for printing remains the supplier's property and can serve as evidence in the event of a dispute. Different printing processes result in variations in color reproduction. The supplier guarantees the most faithful reproduction possible within the limits of technical capabilities. Testing and proofing to view the result on the final medium, or other types of color proofing, will be charged extra.

Proofs & Prototypes

Designs are typically retained for one year after completion of the assignment. This period can only be extended upon written request from the client. The associated costs will be charged.
The delivery period only begins when the supplier has all the necessary documents in its possession. Any days lost due to the client's failure to obtain approval will be added to the delivery period. In the event of force majeure, the supplier assumes no responsibility and may cancel the assignment, either partially or fully, without financial consequences. Quotations remain valid for one month. After one month, the quotation expires and must be adjusted to current prices.

Complaints & accountability

Any complaint or protest must be submitted in writing and by registered mail within eight days of delivery. Even if the delivery note is not signed by the client, this eight-day period begins immediately after delivery. Partial use of the items also results in the start of the period. Delivered and entrusted materials of any kind remain the responsibility of the client. The supplier cannot be held liable for loss or damage to these goods. In the event of force majeure, the supplier assumes no responsibility and may cancel the order, either partially or fully, without financial consequences.
If the client decides to cancel the order after approval of the quote, they are obligated to compensate for the hours already worked. The courts of Ghent have exclusive jurisdiction over any disputes.

Retaining period & deadlines

Any shipping costs, transportation and accommodation expenses are always the responsibility of the client. After confirmation that all designs are to your liking, you will be contacted by Amplo. Payments will be made to this billing agency with the correct data. An employee will contact you and ask you to confirm the agreement and the services provided. Once this is confirmed, the final designs and accompanying documents will be delivered to you.